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Christine Crandell is a well-known international business consultant in customer retention, transformation and strategy. She has written a fascinating paper on post-coronavirus called Six Megatrends of the New Normal. She explains each one - and helps portend the future!
Watch her on youtube.com, Coping In Crisis channel https://youtu.be/soL-f2UsP2A or listen to her podcast on the Coping In Crisis podcasts.
First published in Medium: https://firstname.lastname@example.org/six-megatrends-of-the-new-normal-d3bf131d8e0c